Call Center Analytics: Part 2 -Implementing Amazon Transcribe for Call Transcription June 25, 2024 BSC Analytics
Call Center Analytics: Part 3 - Sentiment Analysis with Amazon Comprehend June 25, 2024 BSC Analytics
Call Center Analytics: Part 4 -Summarizing Calls with Amazon Bedrock/Anthropic LLM June 25, 2024 BSC Analytics
Call Center Analytics: Part 5 - Full-Stack Development of the AI Call Center Analysis Tool June 25, 2024 BSC Analytics
Call Center Analytics: Part 6 - Security and Compliance in an AI-Driven Call Center on AWS June 25, 2024 BSC Analytics