The Ariad platform

Built for the Work Your Pilots Were Never Allowed Near.

The regulated process. The system of record. The core system with no API. Ariad lets AI into that work: people and agents on one roster, the decisions that matter kept human, every step signed. Installed inside your walls.

The business operating model for the agentic age
ONE OUTCOME · THREE PARTS · ONE RECORDINSIDE YOUR WALLS · INSTALLED AS SOFTWAREAn outcomedefinition of done, signedTHE WORKOutcomes · WorkforceDEFINED AND STAFFEDTHE CONTROLRules · DecisionsCHECKED BEFORE IT RUNSTHE PROOFEvidence · ImprovementSIGNED AS IT HAPPENSSUPsupervisoragentcontractpersoncontractagentcontractagentcontractone shared working stategate · ownerthe membraneblocked · recordedan action outside the contractEVIDENCE PACKrecord · signedrecord · signedrecord · signedlineage · manifest · your auditor reads itNUCLEUS · WHAT ARIAD KNOWS ABOUT YOUR ESTATEENVIRONMENTS · YOUR CLOUD, CLUSTER OR DATA CENTERARIAD COMPLETE · SIX DESKS WATCH, DECIDE, FIX, PROVE AND IMPROVE, UNDER SERVICE LEVELS
Fortune 200 financial institutionFragmented ML projects turned into repeatable, governed, traceable operations
Major credit card issuerChange-control cycle time reduced 90%
F50 financial services firm22 credit-risk models delivered in 14 months, 100% first-pass approval
F500 payment processorApplication onboarding from 120 days to 10 under governed automation
F100 financial institutionRegulatory data aggregation cycle time reduced 85%
Outcomes delivered, attributed. One figure each, never totaled.BSC Analytics · aligned to NIST 800-53 · FedRAMP · PCI-DSS · HIPAA / HITECH · HITRUST · SOC 2 Type 2 · ISO 27001 · GDPR
Why a new model

Your People and Your Agents Are One Workforce. Your Controls Do Not Know That Yet.

Your controls, approvals and audit were written for people. None of them know what an agent is. So the pilots stay in the sandbox.

One workforce, one rulebook

People have job descriptions, managers and audits. The agents working beside them need the same, in software, or they do not get near regulated work.

Task tools do not move the needle

Drafting, summaries, autocomplete: real effort, local value, nothing finance can find. The high-consequence work is where the numbers move.

Nothing structural lets AI in

Not a policy memo, not a dashboard. An operating model: what done means, who may touch what, who decides, what counts as proof. Installed, not presented.

The map

Three Parts. Six Dimensions. One Outcome. And What Holds Them Up.

The six dimensions from the homepage, drawn as they are built: inside your environment, bound to one outcome, touching your systems through one membrane, crossing the boundary in exactly one place.

YOUR ENVIRONMENT · THE BOUNDARYTHE OUTCOME THREAD · EVERY AGENT, CONTRACT, GATE AND CHECK BINDS BACK TO ONE OUTCOMEThe WorkOUTCOME LAYERWORKFORCE LAYERThe ControlCONTROL PLANEIDENTITY · CONTRACTS · GATES · INTAKEThe ProofEVIDENCE LAYERECONOMICS LAYERWHAT HOLDS THE SIX UPEXECUTION PLANE: STATE · RESUMEASSURANCE: CHECKS IN CODE · DRIFTTHE MEMBRANE · INTEGRATION PLANE · THE ONLY LAYER THAT TOUCHES YOUR SYSTEMSCRMCASE SYSTEMMAINFRAMEVENDOR · DOCSLEDGERSYSTEMS OF RECORD · INSIDE THE BOUNDARY · REACHED ONLY THROUGH THE MEMBRANEMODEL GATEWAYYOUR KEYS · YOURAPPROVED MODELSTHE ONLY CROSSINGMODEL CALLS YOU APPROVED
The WorkThe ControlThe ProofWhat holds the six upThe membraneThe one crossing
The WorkExplore ›

What the business signs, who works it, and how it reaches every system, including the ones with no API.

The ControlExplore ›

What each actor may do and which decisions stay human, decided before anything runs and enforced while it does.

The ProofExplore ›

Evidence signed as the work happens, cost in view every day, and improvement a person approved.

The Scaffolding Map, the field guide behind these pages, is available to teams evaluating Ariad.Ask for the field guide
One outcome, end to end

Watch One Outcome Run Through All Six.

One case, client issue resolution, from the signature to the booked result. The frames are the product. Nobody else shows the gate, the evidence and the fact that it all runs inside your walls in one place.

The Work · OutcomeStep 01 · Define

The business signs what done means.

One measured result, owned by a person, with criteria the business signs and the human decisions marked before anything runs.

  • Outcome Portfolio holds the definition
  • Scope and service level written down
  • Nothing starts until it is signed
The Work · WorkforceStep 02 · Staff

People and agents on one roster.

Each agent has its own identity and a contract for what it may touch. Maria and James are on the same roster, with the same record.

  • Three agents, two people, one case
  • Contract checked before each action
  • PII blocked by contract, not by policy memo
The Work · Integrations and WorkspacesStep 03 · Reach

The work goes where the work is.

The account history lives on a console with no API. The agent reads it through a governed Workspace: read only, every keystroke recorded, same contract.

  • Systems with an API: tool-level allow and deny
  • Documentation and no connector: a binding, scoped
  • Console only: a Workspace, on the record
The Control · Human GatesStep 04 · Decide

The decision that matters waits for a person.

The credit is above threshold, so the plan put a gate here. Maria gets the recommendation, the evidence and the trace. The run holds until she decides.

  • Approve, delegate, request evidence, send back
  • Held 46 minutes; nothing ran meanwhile
  • Her decision is recorded and signed
The Proof · EvidenceStep 05 · Prove

The proof already exists when the work is done.

Five criteria, five signed records, the approval packet and the console session in one pack with a manifest. The auditor reads it without trusting us.

  • Built as the work happened, not assembled after
  • Signed artifacts; tampering downstream is detectable
  • One pack per outcome
The Proof · ImprovementStep 06 · Book

Finance can find it.

Cost by outcome and agent, beside projected and realized benefit. The driver moved; the customer's own data closes the chain. An idle agent becomes a change you approve.

  • Every criterion met this period, signed
  • Optimization as a diff, never a silent switch
  • The next outcome runs on the same six
DEFINITION OF DONE · OUTCOME PORTFOLIOOUTCOMEClient issue resolution, verifiedACCOUNTABLEMRMaria R., Head of Client OperationsACCEPTANCE CRITERIAIssue resolved in the system of record, not just marked closedResolution verified against the client's account before it countsEvery step evidenced; credits and complaints go to a personSCOPEretail client issues across four servicing systems; credits above threshold decided by a personSERVICE LEVELresolve within 5 business dayssigned by the businessSIGNEDNO AGENT STARTS BEFORE THIS IS SIGNED
ONE ROSTER · ONE RECORDSUPERVISORholds every agent to the signed resultAGENTresearch-02own identitycontract rsh-01AGENTclassify-01own identitycontract rsh-02PERSONMaria R.own logincontract rsh-03AGENTdraft-03own identitycontract rsh-04PERSONJames T.own logincontract rsh-05EACH UNDER A CONTRACT · CHECKED BEFORE EACH ACTIONone shared working state · hand-offs verified, never trustedPII blocked by contract, not by policy memossn · dob · card.panTHREE AGENTS, TWO PEOPLE, ONE CASE
THE WORK GOES WHERE THE WORK ISDOOR 1 · HAS AN APItool-level allow and denyDOOR 2 · DOCUMENTATION ONLYa binding, scopedDOOR 3 · A CONSOLE, NO APIa governed WorkspaceAGENTresearch-02 · read onlyWORKSPACE · CORE-SERVICING-01 · IN YOUR CLUSTER$ open account 4471-02 --readACCOUNT 4471-02 · 3 open items$ history 4471-02 --days 9014 records · PII masked by contract$ credit 4471-02 --applyBLOCKED · not in contract rsh-01SERVICING CONSOLE · MAINFRAME · NO API ON THIS SYSTEMreached inside your cluster · no hop outside · not screen automationRECORDEDevery keystrokeBOUNDEDby the contractSIGNEDinto the packUNDER THE SAME CONTRACT, ONTO THE SAME RECORD
HUMAN GATE · CREDIT ABOVE THRESHOLDTHE RUNarrivesGATEMRMaria R. · the named ownerHELD · NOTHING RUNS MEANWHILECONTINUESdecision signedWHAT MARIA RECEIVES · ONE PACKETRECOMMENDATIONapprove the credit · confidence 0.91 vs 0.85EVIDENCE14 records, PII masked · policy appliedTRACEwhat it saw · the rule · the logic it ranheld 46 minutes · her decision is recorded and signedapproveapprovedelegaterequest evidencesend backTHE DECISION THAT MATTERS WAITS FOR A PERSON. SAFELY.
EVIDENCE PACK · BUILT AS THE WORK HAPPENEDClient issue resolution · pack 48213lineage on every item · verification manifestcriterion 1 · resolved in the system of recordcriterion 2 · verified against the client's accountcriterion 3 · every step evidencedapproval packet · Maria R. · signedconsole session · 14 keystrokes · signeddecision trace · model, rule, logicMANIFEST · SHA-256 · TAMPERING DOWNSTREAM IS DETECTABLEYOURAUDITORreads it withouttrusting usan export,not an excavationTHE PROOF EXISTS BEFORE ANYONE ASKS FOR IT
BOOKED · FINANCE CAN FIND ITClient issue resolution · this periodevery criterion met and signed · the named driver moved · closed by the customer's own dataBOOKEDunits verified312 of 312 verifiedCOST BY OUTCOME AND AGENT · BESIDE PROJECTED AND REALIZED BENEFITresearch-0238%classify-0124%draft-0318%verify-0412%summary-053% · idle 21 days- summary-05 · model call · idle 21 days+ retire summary-05 · routine r-017 takes the step · a person approvesapprove · as a diffTHIS OUTCOMEprojected -74%realized -76%cost per unit, month 1 to nownext outcome: the same sixMONTH TWELVE COSTS LESS THAN MONTH ONE
What the auditor receives

What Your Auditor Gets, Without Taking Our Word for It.

One pack per outcome. Everything in it is signed, attributable to a person or an agent with its own identity, and verifiable with the manifest. Nothing in it is a report we wrote afterwards.

Decision tracesEvery agent action with the contract check that allowed it
Approval packetsWhat the approver saw, what they chose, when, and how long the run held
Sessions and artifactsConsole sessions, documents and changes, each signed with lineage
Test evidenceWhat was checked against the definition of done, and the result
Verification manifestSo tampering downstream is detectable by your reviewers
How the proof is built ›
Decision-level audit record
what it sawaccount history · 14 records · PII masked
policy appliedcredits policy 4.2 · contract rsh-01 v3
logic ranthreshold check → owner gate → approved
signed at10:02:35 · at execution, not later
manifestverified · downstream tampering detectable
retainedyour environment · your retention
a log says what moved; this explains the decision
Where it runs, who runs it

Inside Your Walls. Run by You, or by Us.

Environments

All six dimensions run in your environment.

On your identity provider, on the models you choose, with your data on your platform. Exactly one thing crosses the boundary: model calls you approved, through a gateway you own.

Your cloudyour account, your controls
Private Kubernetesyour clusters, your network
On-premisesbeside the systems with no API
No hosted service. No hybrid. Nothing runs outside.
Environments
Ariad Complete

Launching AI is the easy part. Running it is the job.

Six desks and the AI Ops Center take each outcome from idea to production, hand it over, and then keep the estate built, running, proven and improving, inside your environment. Business decisions still wait for your people.

OutcomeGovernanceIntegrationEconomicsAuditResearch
How Complete Works
Questions buyers ask

In Your Words.

What is Ariad, in one sentence?

An operating model for people and AI agents, installed inside your environment, that runs an outcome the business signed to a result it can prove.

Where does our data live?

In your environment: your cloud account, your private Kubernetes or on-premises, your identity provider, your models. Nothing is hosted by us.

What does an auditor actually get?

One evidence pack per outcome: decision traces, approvals, sessions, artifacts and a verification manifest, all signed. Your reviewers verify it themselves.

What stays human?

The ones the business marks before anything runs: credits above a threshold, regulatory exposure, the final client response. The run holds at each gate until a person decides.

Who runs it after launch?

You can. Or the six desks of the AI Ops Center run it under Ariad Complete, inside your environment, accountable for the result. Business decisions stay yours.